Connect to remote PC with TeamViewer QuickSupport using admin credentials
When using TeamViewer to connect to a remote PC running QuickSupport, it is possible to connect to a session with administrator credentials
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Technical notes and observations from years of supporting creative businesses on Mac.
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Upgrade Windows 11 Home to Pro via Microsoft Windows 11 Home to Pro Upgrade for Microsoft 365 Business (DG7GMGF0D8H4:0002)
If you have Microsoft 365 Business Premium licensing, you can purchase a discounted Home to Pro upgrade for Windows 11. Actually activating the upgrade however is not as straightforward as it could be.
Read post →Fix issue with Dropbox icons and right-click menu not showing in the Finder on macOS
Dropbox on macOS, using File Provider, is generally pretty well behaved these days with displaying the sync status icons in the Finder, and giving you the Dropbox options in the right-click context menu. Some apps can break this so that they no longer display. Here’s how to fix it.
Read post →Configure Federation between Google Workspace (as an IdP) and Microsoft Entra (as an SP)
Below is an up-to-date guide (as of mid 2026) with step-by-step instructions on configuring Google Workspace as an Identity Provider for Microsoft Entra. With this in place, all of your users will be able to sign into Microsoft 365 using their Google Workspace credentials.
Read post →Set up Microsoft 365 Connector for Claude as a Global Admin without a Claude licence
Often your end users will need to have Enterprise Apps added to Entra, and they will lack the permissions to install or approve the app themselves. The Global Admin account however will likely not have an account for the third-party service. Here's how to set up the connectors for Claude in Entra.
Read post →Migrate to SharePoint Online from Windows Server 2012 when the SharePoint Migration Tool (SPMT) says "Sorry, the application has some issue to initialize."
When trying to launch the SharePoint Migration Tool (SPMT) on Windows Server 2012, you are greeted with an error: "Sorry, the application has some issue to initialize. Please double check your system environment following the troubleshooting guide"
Read post →Skip Online Account sign-in and Windows Updates when setting up a fresh Windows 11 install
When installing Windows 11, or setting up a new machine with Windows 11, it is now very determined to make you sign in with a Microsoft account, and then sit there for 30-45 minutes doing Windows Updates.
Read post →Holy Burning Tokens, Batman! or how Atlassian’s Rovio MCP eats tokens for breakfast.
I asked Claude to create a bunch of Jira tickets via the Atlassian Rovo MCP connector. It spun up 23 parallel agents and burned 612,000 tokens in just five minutes. The same task via the Jira API used less than 6,000 tokens.
Read post →How a Registrar's Silent Failure Took Our Services Down for 61 Hours
Our domain registrar blocked our auto-renewal without telling us why, then asked us to confirm our identity via an email address that was down because of the block. This is a post-mortem on 61 hours of avoidable downtime and a look at where GoDaddy's .com.au renewal process failed.
Read post →How to Revive or Restore your Mac in DFU Mode
I can never remember the exact steps, or timing, to get a Mac into DFU mode as I am fortunate enough to not have to do this very frequently. Following Apple's instructions, it usually takes me a few goes, so here's some more info and an alternative sequence that is easier to run through.
Read post →Transferring Microsoft 365 Forms from a Departed Employee
When a staff member leaves, there's no automated way to transfer ownership of their Microsoft Forms to another user or group. All of their Forms will be deleted 30 days after their account is deleted. Here's how to transfer ownership without having to log in as that user.
Read post →Fixing Silent Exclaimer Cloud for Outlook Deployment Failures in Microsoft 365 Integrated Apps
A silent, undocumented failure mode in Microsoft 365 Integrated Apps prevents the Exclaimer Cloud for Outlook add-in from deploying on some tenants, with no error code surfaced anywhere in the UI, PowerShell, or audit logs. This post walks through the API-level diagnostic process that identified the root cause, and the Graph API fix that resolves it.
Read post →Bumblebee GUI - a macOS graphical interface wrapper for bumblebee
A native macOS wrapper for Bumblebee — Perplexity's open-source supply chain threat scanner.
Read post →Lights Out Management for Apple Devices
Today I found out that a range of Apple devices actually support Lights Out Management (LOM) via MDM payloads
Read post →macOS Tahoe 26.5 Released
Apple has released the macOS Tahoe 26.5 update today, along with security updates for Sequoia and Sonoma. Here's how to build a bootable USB installer for each of them.
Read post →WhatCable - Know what your USB-C cable can really do.
WhatCable explains cable speed, charging limits, e-marker data, and connected devices in plain English. No more guessing why a cable charges slow or refuses to drive your display.
Read post →ClickFix attacks. Be careful with pasting things into Terminal
I was recently needing to update some software on a Mac, and MacPorts wasn't working. In my rush to install Homebrew, I was nearly taken in by a ClickFix attack
Read post →Logging in to Entra-joined Windows PC with a Google Workspace Federated Identity
If you've federated Microsoft Entra ID with Google Workspace as your SAML IdP, getting Windows login working on Entra-joined devices requires more than just the federation config. This post covers the exact MDM policies needed to enable Web Sign-In, and two easy-to-miss configuration pitfalls.
Read post →Using rclone for bulk uploads to Dropbox
I had a requirement to upload around 400GB of data to Dropbox from an external drive. Here's how I did it with rclone
Read post →Add a Mac to Apple Business Manager (ABM) without erasing the disk
Add2ABM is a macOS recovery-time utility script created by Inetum Poland that re-triggers Setup Assistant to allow an already configured Mac to be added to Apple Business Manager1 (ABM) or Apple School Manager2 (ASM) without erasing the disk.
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