Getting a Fluke CableIQ to work in VMware Fusion on Mac OS X

I just got a new Fluke CableIQ qualification tester and, of course, the software and all supporting materials are Windows only.
I’m currently running Windows 7, 8 & 10 in VMware Fusion – yet Fusion wouldn’t see the USB device to attach.
It did give me a very metaphysical message on the LCD of the CableIQ however – The PC is searching within itself for the driver…

Anyway, in Fusion, you can enable USB quirks to fix recalcitrant USB devices and this is exactly what I needed to do to fix it.

From the VMware Knowledge Base article:

All I had to do was edit my .vmx file and add the following line to the bottom:

usb.quirks.device0 = "0x0f7e:0x0003 skip-reset"

I go the Vendor ID of 0x0f7e and the Product ID of 0x0003 from the vmware.log file in the Virtual Machine bundle folder.

This article was posted by Kai Howells. If you liked this content and have any technical work in the Melbourne area, say hello via my contact form or give me a call on 0419 361 653 - I cover most of the greater Melbourne area and my rates are competitive.

2 Responses to Getting a Fluke CableIQ to work in VMware Fusion on Mac OS X

  1. Hello from NYC and thanks for helping me get my Fluke IQ working under VMWare Fusion.

    Let me also add one other bit of info…

    If your IQ has raised the “Batteries Low” message, you might not be able to connect to a Windows VM. I don’t understand why, but even after making the changes you outlined, I had to put in fresh batteries before I could make a connection to my virtual Windows PC.

    And as a side note, you will not loose the saved test results if you replace the batteries. I don’t know how long the results will hold without batteries. I replaced mind in about two minutes with no data loss.

    • Thanks for the feedback.
      I had it working perfectly and then (I don’t know why!) decided to do a firmware update. Although the version of the firmware I downloaded said it was the same version as what’s o the device, I still went ahead and did it anyway (again, I don’t know why!).

      After updating the firmware, I was never able to get it to connect in VMware Fusion.

      I wonder if it was actually a low battery issue? I might try putting new batteries in and seeing if it will connect again…

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