I was setting up a new Surface Laptop (with a Snapdragon arm64 CPU in it – very nice) recently and as part of the setup procedure, I needed to upgrade it from Windows 11 Home to Windows 11 Pro so...
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I had a Mac recently that was really playing up with Spotlight. So much so that I couldn't even drag Macintosh HD into the Search Privacy window as it came up with an error – Privacy List Error: The item...
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I had an issue recently where a fresh install of Windows 11 24H2 was unable to use the Microsoft Print to PDF printer. It was showing as installed in Optional Features, but it just wasn't there. After removing it from...
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A client of mine has got a couple of servers that I haven't touched in years and somewhere along the line I've lost track of the login credentials for them. I do however have the computers, and their passwords, saved...
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I had a company-owned MacBook Pro that was locked to an Apple ID using a company email address. Whilst I had the Apple ID password, I only discovered that the laptop was locked to a personal Apple ID after we...
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I recently took on a new client and in the process migrated their 3CX instance onto a new host as part of their onboarding process. In doing this, I took a backup of the previous system, spun up a new...
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I had a bunch of zip files from a Google Takeout that I needed to extract on macOS and deal with the contents. As it turns out, a LOT of the files in the archives had unicode characters in their...
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I use Firefox containers a lot when I'm working for a number of different clients - e.g. I'll have a container in Firefox for each regular client so I can log into their Microsoft 365 or Google Workspace tenancy and...
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I was recently dealing with needing to fill in a PDF form and then supply it to someone as a flattened PDF so that they couldn't (easily) edit it. I don't know what the creator of this PDF did however...
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I've had a couple of clients with a Synology syncing to Dropbox via Cloud Sync and after Dropbox upgraded their tenancy to use the new Dropbox Team Space, syncing stopped, and it couldn't be set up again. When you remove...
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