Our thinking
Technical notes and observations from years of supporting creative businesses on Mac.
I asked Claude to create a bunch of Jira tickets via the Atlassian Rovo MCP connector. It spun up 23 parallel agents and burned 612,000 tokens in just five minutes. The same task via the Jira API used less than 6,000 tokens.
Read post →Our domain registrar blocked our auto-renewal without telling us why, then asked us to confirm our identity via an email address that was down because of the block. This is a post-mortem on 61 hours of avoidable downtime and a look at where GoDaddy's .com.au renewal process failed.
Read post →I can never remember the exact steps, or timing, to get a Mac into DFU mode as I am fortunate enough to not have to do this very frequently. Following Apple's instructions, it usually takes me a few goes, so here's some more info and an alternative sequence that is easier to run through.
Read post →When a staff member leaves, there's no automated way to transfer ownership of their Microsoft Forms to another user or group. All of their Forms will be deleted 30 days after their account is deleted. Here's how to transfer ownership without having to log in as that user.
Read post →A silent, undocumented failure mode in Microsoft 365 Integrated Apps prevents the Exclaimer Cloud for Outlook add-in from deploying on some tenants, with no error code surfaced anywhere in the UI, PowerShell, or audit logs. This post walks through the API-level diagnostic process that identified the root cause, and the Graph API fix that resolves it.
Read post →A native macOS wrapper for Bumblebee — Perplexity's open-source supply chain threat scanner.
Read post →Today I found out that a range of Apple devices actually support Lights Out Management (LOM) via MDM payloads
Read post →Apple has released the macOS Tahoe 26.5 update today, along with security updates for Sequoia and Sonoma. Here's how to build a bootable USB installer for each of them.
Read post →WhatCable explains cable speed, charging limits, e-marker data, and connected devices in plain English. No more guessing why a cable charges slow or refuses to drive your display.
Read post →I was recently needing to update some software on a Mac, and MacPorts wasn't working. In my rush to install Homebrew, I was nearly taken in by a ClickFix attack
Read post →If you've federated Microsoft Entra ID with Google Workspace as your SAML IdP, getting Windows login working on Entra-joined devices requires more than just the federation config. This post covers the exact MDM policies needed to enable Web Sign-In, and two easy-to-miss configuration pitfalls.
Read post →I had a requirement to upload around 400GB of data to Dropbox from an external drive. Here's how I did it with rclone
Read post →Add2ABM is a macOS recovery-time utility script created by Inetum Poland that re-triggers Setup Assistant to allow an already configured Mac to be added to Apple Business Manager1 (ABM) or Apple School Manager2 (ASM) without erasing the disk.
Read post →Automatica launches a new version of the website today - built with Astro!
Read post →A small PowerShell script for Microsoft 365 to review delegated mailbox permissions for a given user.
Read post →Despite what you may be lead to believe after reading up on sending business text messages from 3CX , there is no inherent support for sending text messages...
Read post →Apple Business Manager (ABM) is getting a new name and a facelift. It’s being combined with Apple Business Essentials which is an apple-only mdm that t...
Read post →This is a very obscure thing, but I'm putting it here to remind future me how to fix this issue. When placing a change order for a customer's Microsoft 365 s...
Read post →I've got an LG Ultrawide display on my Mac mini at home, and the keyboard brightness controls in macOS don't allow me to adjust the brightness of the display...
Read post →I've got a client with Google Workspace as their IdP, and Microsoft 365 as the service provider, using the identity provided by Workspace. When setting it al...
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