I had a client today who after every email they received in Apple Mail on Catalina, an error dialog box would pop up saying "The Message <whatever> could not be moved to the mailbox Inbox. Invalid base64 string for MIME...
Read More
Our thinking
How to lock the Dock on macOS
I've occasionally needed to fix certain aspects of the Dock on some people's computers - one particular case comes to mind was an elderly client who somehow would remove the Mail icon from the Dock, and then be unable to...
Read More
Read More
Create empty directories and symlinks at the root of the boot volume on macOS Catalina 10.15 – synthetic.conf
On macOS Catalina 10.15, the entire boot volume is mounted read-only. All user data, apps, configuration, preferences etc, exists on the data volume which is mounted at /System/Volumes/Data. Even as the root user, you do not have access to create...
Read More
Read More
Office 365 – Single users unable to send email – Access Denied, bad outbound sender error.
This has popped up a couple of times recently and I can never remember where to go in Office 365 to fix it, so after spending some time on the phone to Microsoft (who, by the way, were very helpful),...
Read More
Read More