Services
Microsoft 365 support in Melbourne
Microsoft 365 is more than email and Office apps – it's a platform that, when properly deployed and managed, can transform how your team collaborates and how securely your business operates. We make sure you're getting that value from it.
Book an IT reviewOverview
More than just turning it on
Most businesses are using Microsoft 365 in some form, but very few are using it properly. Licensing is often wrong. Security defaults are not configured. SharePoint is set up but not really used. Intune and Entra are either missing or barely touched. The result is a platform you're paying for that isn't delivering what it's capable of.
We deploy, configure, and manage Microsoft 365 environments from the ground up – or take over and fix what's already there. That means the right licensing structure, properly configured security, a functional SharePoint environment, and device management that actually works across your team.
For businesses in Melbourne that depend on Microsoft 365 for email, documents, and collaboration, getting the platform right is fundamental. We've done this across law firms, creative agencies, construction businesses, allied health organisations, and more – each with different workflows and different requirements.
Scope
What we handle
- Microsoft 365 licensing – right-sizing and management
- Exchange Online – email configuration, DNS, deliverability, and security
- SharePoint – site structure, document libraries, and access control
- Microsoft Teams – deployment and configuration
- Microsoft Intune – device enrolment and policy management
- Microsoft Entra – identity, multi-factor authentication, and conditional access
- Email security – Avanan integration for phishing and malware protection
- Migration from on-premise or other platforms
- Ongoing administration and user management
Our approach
How we approach it
We start by auditing what you currently have. For most businesses taking on Microsoft 365 support, there are gaps that need addressing before anything else – misconfigured security settings, wrong licensing tiers, admin access that isn't properly controlled. We identify and fix these first.
Security is central to how we configure Microsoft 365. Multi-factor authentication is enforced. Conditional access policies restrict access from unmanaged devices. Email is protected through both Microsoft's built-in tooling and, where appropriate, Avanan's layered security. Admin roles are scoped correctly and monitored.
For SharePoint and Teams, we work with your team to understand how you collaborate and build an environment that supports it – not a generic deployment that nobody actually uses. Document libraries are structured sensibly, access is controlled appropriately, and the platform becomes something people rely on rather than work around.
See our full range of services or get in touch to discuss your needs.
Technology
The Microsoft 365 stack we manage
We work across the full Microsoft 365 platform. The components that are most relevant depend on your business size and how you operate, but the following are what we typically deploy and manage.
- Exchange Online – email, calendars, and contacts
- SharePoint Online – document management and intranet
- Microsoft Teams – communication and collaboration
- Microsoft Intune – device management and policy enforcement
- Microsoft Entra ID – identity, SSO, and conditional access
- Microsoft Defender – endpoint and email threat protection
- Avanan – advanced email security layer
- Cloudflare – DNS management for email deliverability and security
Get your Microsoft 365 environment working properly
We work with Melbourne businesses to deploy and manage Microsoft 365 the right way. Book an IT review to start.