I'm working with a client who needs a few hundred contacts added to the GAL in Microsoft 365. Easy! Just upload a CSV and you're good to go! Shortest. Blog Post. Ever. Hold on, not so fast – once you...
Read More

I frequently set up new laptops for clients, and as a part of this, I'll often set up their user account so I can sign in to all of their services for them. That way, when they get a new...
Read More

I recently had a client who when they gave me the login details to set up a new user for them, they had a typo in that person's first name. As their email addresses followed the pattern [email protected], I also...
Read More

I was recently stuck with trying to set up a UniFi Dream Machine on an NBN FTTN connection, and being FTTN it was delivered over VDSL, not Ethernet. As such, the device connecting to the NBN had to have a...
Read More

In my last post, described a way to download the macOS Catalina onto an Apple Silicon Mac. Once I had the installer in hand however, running the createinstallmedia command simply didn't work – the process was just killed. As it...
Read More

I recently picked up a bunch of older Intel Macs that a client was disposing of, and needed to wipe them and instal an older version of macOS, such as Catalina, on them. In order to do this, I wanted...
Read More

If you're using Defender for Office 365, then you have access to some pretty powerful anti-phishing and anti-spam capabilities. Sometimes however the anti-phishing can be a bit too aggressive in blocking emails suspected of being phishing – in this situation,...
Read More

There's an excellent series of articles on Spotlight in recent versions of macOS over on the Eclectic Light website. I've recently had a couple of machines that were not searching in Mail, among other things, and I needed to rebuild...
Read More

I had a bit more trouble than I would have expected trying to find a page on APC's website to enter a serial number and check the warranty status of a UPS. Over on the UPS Lifecycle page, there's a...
Read More

I had a Mac recently that had been wiped via Find My, so it had neither an OS nor the recovery environment on the internal drive. It also had the default firmware settings that didn't allow booting from external media....
Read More