I recently took on a new client and in the process migrated their 3CX instance onto a new host as part of their onboarding process. In doing this, I took a backup of the previous system, spun up a new...
Read More

I had a bunch of zip files from a Google Takeout that I needed to extract on macOS and deal with the contents. As it turns out, a LOT of the files in the archives had unicode characters in their...
Read More

I use Firefox containers a lot when I'm working for a number of different clients - e.g. I'll have a container in Firefox for each regular client so I can log into their Microsoft 365 or Google Workspace tenancy and...
Read More

I was recently dealing with needing to fill in a PDF form and then supply it to someone as a flattened PDF so that they couldn't (easily) edit it. I don't know what the creator of this PDF did however...
Read More

I've had a couple of clients with a Synology syncing to Dropbox via Cloud Sync and after Dropbox upgraded their tenancy to use the new Dropbox Team Space, syncing stopped, and it couldn't be set up again. When you remove...
Read More

Microsoft have recently changed the default font in Office to Aptos. Apart from the visual changes, this seems to cause problems with Acrobat Distiller and creating PDFs from Office documents. When creating a PDF, instead of the PDF opening at...
Read More

I've got a few decently-specced Synology servers out there that seem to be constantly running with nearly 100% CPU usage caused by synoelasticd. This task is the main process behind Synology Universal Search. From what I've read, the issues often...
Read More

I have a client with a strange, ongoing issue with their email. Particular emails – in this case invoices I send them from Xero, land in the Inbox and then a few seconds later they disappear and end up in...
Read More

I've seen a couple of Apple Silicon MacBook Pros recently with an incorrect date and time set, even though "Set time and date automatically" is switched on and pointed to a reliable time source, like time.asia.apple.com or time.apple.com. If you...
Read More

As of December 2023, Dropbox have finally updated their app to run natively on Apple Silicon. They say that you're supposed to be updated to it automatically, but I checked my Mac and it was still running the Intel build....
Read More